Vodafone – Unknown download charges

Vodafone Reviews & Complaints

Reported By: RahulDixit

Contact information:
Vodafone

My name is Rahul Dixit. I had charged for Rs 35 from my Vodafone prepaid number (8860257023) balance for some DNLD-WWAP_DLS0035_PPU_KIN01467053 while I have already subscribed for data pack and having sufficient balance data near about 800MB which will expire on 17 January 2018. What kind of download it is I don’t know and I didn’t do this. I request Vodafone Customer Care representatives to look into the matter as well as refund the amount as soon as possible. If it’s not then I will complaint the same to TRAI for this irregular and unauthorised charges charged to the customer by Vodafone.

Please do the needful. My alternative Vodafone number is 8860257454.

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