Voonik – Defect in product…

Voonik Reviews & Complaints

Posted On: 08/07/2016
By: Vinayak AK

Contact information: Voonik
http://www.voonik.com/
Bangalore

I have ordered (order number : R408781334) pair of anarkali from voonik for the first time. The order is received within timeline.

One of the anarkali has defects in the buttons position and hooks are missing. So i opted for replacing it. After few days i have received the replacement with the same defects. I don’t know why they are sending the product with same defects. I found voonilk hasvery immatured service.

It was my first order from voonik, now i won’t try again and won’t recommend voonik to any of my freinds.

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  1. Hi Vinayak,

    Accept our sincere apologies for this unfortunate incident.We’re forwarding this case to our Quality Check team who will take the necessary action right away.Request for the Return of your product has been raised.
    The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your bank account within 6-7 working days.
    We assure you that what happened in your case is not the typical of Voonik’s level of customer service. We value your relationship with our company. Hope to serve you better in future.

    Thanks and Regards,
    Team Voonik

    P S: For further clarifications you can contact us on 08066667777 or [email protected].