Whaaky.com – Duplicate product received

Dear Concern,

I had placed an order on 16 March 2016 to buy a headset from Whaaky.com. On the website (Whaaky.com) it was shown as original LG Headphone worth Rs. 699 (& Shipping charge Rs.100). I received the product after 4 days from the date of order and paid the delivery boy (belonged to ARAMEX courier servce) Rs. 800.

When I opened the product it was really looking like a duplicate copy and following faults I found:

One speaker of the headphones was not working.
Sound was very ordinary because it is in-genuine product.
There was no manual book.
Box was in damaged condition.

After that I sent may mails on “[email protected]” stating the whole incident but there is no response from them. Also there is a helpline number given on the website- 040-66228282 which is never attended by them.

This is highly disappointing and a big fraud with the customers. I humbly request you to please take a STERN action against them and help me getting my money ASAP.

Company details as mentioned on website are:
Whaaky.com
No 1-8-319/2, Patigadda Road,
Begumpet, Hyderabad – 500016.
Feedback, Information, Business Partnerships etc.
[email protected]

Thanks
Prashant

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