WHAAKY – WHAAKY.COM – Mismatch of size

Greetings to whaaky.com
Subject: Return mismatch of size

It is really unfortunate that an business organization like whaaky.com and it’s reckless vendors are failing so miserably to understand and empathize with the challenges being faced by their hapless customers. Kindly go through the following details quite carefully and please do reply responsibly rather than sending in stereo type replies.

I had placed an order on your whaaky.com portal on 04-Nov-2014 purchase order number S80645278, I have ordered pants of size 40, and i got mismatch of size 20,30,36

When i called the customer care no one answers the call nor revert me a call, sometimes call will be answered and get disconnected, and i got a ridiculous reply stating that We would be definitely happy to assist you. We would like to inform you that the complete product has been delivered on…..after a series of quality & quantity check. Hence complaint cannot be applicable for the same.

I am really fed up with your reply’s as well as with customer support and kindly provide me your grievance mail id i can forward the complaint.
I hope this mail of mine goes to somebody senior and holding a responsible position in your organization and who can provide a meaningful and immediate solution. I hope to receive an immediate meaningful reply to this mail [email protected] as i am posting this concern of mine at Consumer Complaints.in as well and please do not kindly waste time any further by giving stereo type replies. It’s time that your organization needs to be emphatic and value their’s customer’s time and concerns.I would highly appreciate if someone can contact me on my cell number 9030145095 or 9666405659 provided below and give a personalized service

Warm regards,
Arun Kumar

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  1. Dear Customer,

    We @ Whaaky value each and every relationship and are committed to providing ‎an excellent experience. We apologise if u have faced a problem, but we assure you that we will solve the same at the earliest. You will receive a mail from [email protected] at the earliest.

    Caution : Please be aware that Whaaky never asks for your personal bank details like Password / Pin etc. Also, beware of hackers who tend to call from Whaaky and claim these details. Some of the phone numbers from where customers are receiving spoof calls are 8737031458 / 8884541915. This is for your information. Please refrain from giving your phone numbers in the forums so that you don’t receive any such calls.

    Thanks and Regards,
    Your friends from Whaaky