www.shopcart18.com – not dispatching my order

Order Details
Invoice No.: INV-2013-001043
Order ID: #2836
Date Added: 07/12/2013
Product Name :Samsung 3.5 mm jack headset handsfree Earphone For Galaxy S2 S3 Note With Mic & Volume – Select Brand: Beats-MD91
Rs.109.00
Dispatch Details
Courier : DTDC
Tracking ID: Z02549315
Complaint:
The product got returned by courier company due to unserviceable area and for which I contacted the www.shopcart18.com either they don’t receive the call or they disconnected the call right after picking it up. Somebody from their side received calls twice and I registered the issue with them and responded with false assurance of dispatching it soon.
Regards,
Abdul Kareem
shopcart18-order

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