www.snapdeal.com – Snapdeal refund not received

My order number is 2966214679 (snapdeal).
I cancelled the order.
Then I got a message on 13th Oct 2014 that my amount will refund to my credit card within 4-5 days.
Today is 22dn Oct 2014 and the amount is not refunded till now.

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  1. Dear Prasanna,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your order ID in your subject line.
    Thank You for your cooperation.

    Snapdeal Online Team