– Non refund of payment and no one responding Reviews & Complaints

Reported By: heleena

Contact information:

An online payment for order no 33924852 was done thru paytm on 16-Oct-17 but received an sms from yepme that the order could not be verified and that the customer care would call in 48 hrs time. Tried to put an online complaint on yepme portal, but it says are not able to find any payment related issue with this order. please make sure that you have used an online payment option for this order id 33924852 to log a payment related issue complaint. Incase of further queries, feel free to call us at 011-66372424. Tried calling the no , but it transfers the call to a fashion representative, but the waiting music just goes on and on.It also sometimes says You can not place an online complaint on this order as your payment for the order ID 33924852 was not processed successfully. Please contact our customer care 0124-4750200 for further assistance. But this no does not exist.Tried to mail them at, but mails are not delivering and showing inbox as full.Tried to mail at and, but here too no success as the domail does not exist anymore.Tried to ask paytm to get in touch with them giving all details, but their reply is as underYour transaction of Rs. 481 to merchant BillDesk-Paytm under order JPT25740997719 was successful.Delivery of products or services solely depends on the merchants service and delivery policy. Kindly coordinate with merchant for confirmation of services/ product delivery.In case merchant denies for the services, kindly ask the merchant to share a confirmation. Once you share the merchant confirmation with us, we will take it up with the merchant to resolve the issue at the earliest.
I need my money refunded. Please help me resolve the issue and get my payment refunded. being an online portal, they have their office in Gurgaon. They do not have any local office in Kolkata. The head office address is as under: VAS data services private limited. 312 F, 3rd Floor, Centrum Plaza, Golf Course Road, Sector 53, Gurgaon – 122001, Haryana, India

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