AddMeCart – To return damaged product received

Reported By: Gona Prashanti

Contact information:
www.addmecart.com Rajgarh

I have ordered Jio Reliance 4G Router Jiofi (Medium, Black), Order Id #71107700287412 and Condition : Manufacturer Authorized Refurbished was placed on May 29, 2021. I received it on 12th June 2021. There are cracks on sides of the Jiofi and I am not able to open it to insert the battery. I understand it’s a Refurbished product but I expect it to be in good working condition without cracks/damage. There is not direct option to request for return, so I have mailed and contacted them on email ID and Whatsapp no. mentioned in the contact details mentioned in the website on 13th June 2021. But I haven’t received any communication from their side. I expect them arrange pickup for the product and provide replacement or refund accordingly.

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