Air Arabia – I need to raise a complain against the booking of air arabia flights to thiruvanthapuram

Air Arabia Reviews & Complaints

Reported By: Priya Ravindran Unny

Contact information:
Air Arabia

I Ms Priya unny had booked the tickets for Trivandrum from sharjah in Air Arabia flight on 28th night 10:45pm. I reached baggage check in by 8 :30 pm and found that the flight is full. They did not issue me boarding pass in spite of my booking. Sorry to inform you this has happened for the second time.

The service is really bad. I am forced to take up this matter further. I had to pay twice the amount of the ticket to reach my destination. The mental trauma was too much. Did not expect such a service from your side. I only travel through this airways and past few months the service is very bad.

Kindly look into the matter and provide me with appropriate solution.
you can contact me through phone or mail.

Mail: [email protected]
phone: [protected]

Tel: +[protected], Fax: +[protected]

RESERVATION CONFIRMED

________________________________________
• RESERVATION NUMBER (PNR) 92734419 • BOOKING REFERENCES 92734419
• DATE OF BOOKING 22 Feb 2018 • AIRLINE CODE LEGEND G9 – Air Arabia
• DATE OF ISSUE 22 Feb 2018
• PASSENGER DETAILS

Passenger Name(s)
MRS PRIYA RAVINDRAN UNNY

• PASSENGER CONTACT DETAILS
PRIYA, RAVINDRAN UNNY [email protected]

• TRAVEL SEGMENTS
FLIGHT ORIGIN / DESTINATION DEPARTURE / ARRIVAL CHECK-IN FROM CLASS OF SERVICE STATUS
G9449
(NON-STOP) Sharjah Wed, 28 Feb 2018 22:50 Wed, 28 Feb 2018 19:50 Basic
Y OK
Thiruvananthapuram Thu, 01 Mar 2018 04:20
Duration: 04:00 Aircraft: Airbus A320-168Y Transit: – Remarks: –

G9440
(NON-STOP) Thiruvananthapuram Sun, 04 Mar 2018 05:00 Sun, 04 Mar 2018 02:00 Basic
Y OK
Sharjah Sun, 04 Mar 2018 07:40
Duration: 04:10 Aircraft: Airbus A320-168Y Transit: – Remarks: –

• LOCAL CALL CENTER DETAILS
Sharjah SHJ [protected]

Trivandrum TRV Call Centre timings Mon – Fri-[protected] Saturday [protected] Call Centre closed on Sunday [protected]

• E TICKET DETAILS
Passenger Name(s) Segment Flight E TICKET NUMBER
MRS PRIYA RAVINDRAN UNNY SHJ/TRV G9449 [protected]/1
TRV/SHJ G9440 [protected]/2

• ANCILLARY DETAILS
Passenger Name(s) Segment Baggage (s)
MRS PRIYA RAVINDRAN UNNY SHJ/TRVG9449 30 Kg
TRV/SHJG9440 30 Kg

• FARE RULES
Origin / Destination Fare Basis Code Fare Rule Terms and Conditions
SHJ/TRV SRWKR All
TRV/SHJ SRWKR All

* All times in local

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