Reported By: Sayed roohi
Contact information:
alishaif.com Kolkata
The dress was nice but in the catalogue it has shown a gharara and the bottom cloth we received was very small we can’t even make a simple pant out of it so i returned the dress back hoping i would have my money back we called them the lady on the phone said that we will have our refund they even minus the courier service from the dress’s money i didn’t said anything about that, they minus 400 rupees now i have 2200 once they got the product back they said the policy doesn’t allow them to refund the money and FORCEFULLY i have to order a different dress to save my money now i don’t trust alishaif at all to order one more dress they don’t value their customer enough to just returned the money back. And throughout the process their service was terrible they they used to reply very slow and late and most of the times they didn’t even reply to me i had to message few times to talk to them. I regret buying the dress and choosing alishaif they are straight up fraud, they can do something for their customers to trust them but they don’t know how to run a business they are not giving my money back how can i trust them to order more dresses i wish this site would get close. And i want my money back I don’t give a damn about their policy they should understand that their customers doesn’t trust them and should do something to regain the trust
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