Aptech Computer Education Bhubaneswar, Bapuji Nagar – Smart Accountant Certificate

Dear Sir, I have taken admission under Aptech Computer Education, Bapuji Nagar, Bhubaneswar, Odisha on last Aug-2012, During my join they convinced me about Smart Account Course for fees Rs 14850/-, I joined classes regularly under this institute till July-2013, even I paid all the installments to this Institute. I had complaint against this institute to Aptech ltd, customer care. one of the customer care named Karuna Carvalho also replied me against my complaint as below said mail but at last the Institute Manager assured me to provide the Smart Accountant certificate after my course duration. on the date I got a certificate as Computerised Financial Accounting course certificate for 3 months. but I paid amount for Smart Accounting Rs 14850/-. Kindly take necessary action for this fraud Institute.

Go thru below said mail which I had sent to Aptech Customer Care..

Sarita Mohanty
RE: Kindly guide me
Sarita Mohanty Mon, Apr 22, 2013 at 12:17 PM
To: Customer Care
Dear Karuna Madam,

Aptech Ltd, Andheri, Mumbai

As per your info Mr Chandan Das had called on regarding this case.

According to his info..
1. Bapuji Nagar, Near Shisu Bhavan, Bhubaneswar Branch is not registered under your Own Organization.
Illegally they are running this institute through Aptech Computer Education. Since 2011 its registration is banned but Illegally its running without your knowledge how it could be possible? Why you people did not seal the Institute?

2. Through your Organization they are giving Letter Aid and receipts also. But you people are not taking any action. Even whatever the amount they have taken during the session that also they are not ready to refund me. because as per Illegal and they have not given any receipts after taking monthly installments. And the lady faculties Ms Swagtika Pattanaik is not coming even Branch Manager is not trying to call back for solution. So its really disgusting not only for me but also my family members and other students whoever joined in this.

3. In this case I could not blame my family member as per I believed your Nationalize Organization Aptech Computer Education and took admission under your organization. but the organization people are corrupting not only the poor students but also students career.

4. As per my previous info the Branch Manager Mr Subhransu Pradhan is making fraud. The Lady Faculties Ms Swagatika Pattanaik who is recommended by Mr Pradhan and all the address proof is having with him but he is not giving the address and contact no also. He is telling the amount given to her without receipts is my risks but its a joint preplanned by Mr Pradhan to run this institute through Aptech means all the responsibilities is going to Mr Pradhan as well as Aptech Computer Education.

5. After distressed in future if something will wrong in my career and my life then Aptech will be responsible for all.

Therefore I requested to the concerned HOD of Aptech Computer Education kindly take necessary action for this problems. Give a proper solution to refund my money whatever some proofs is there and some loss I am ready to bear as per without proofs with me so. then only I will be grateful to you.

Proofs are as below:

1. Aptech Letter Aid during my admission date and mentioned as Rs4000/- is paid with sign by the faculties cum in-charge Ms Swagatika Pattanaik

Sorry for inconvenience. Last mail by-mistakenly I have mentioned admission date as Aug-2013 but that was July-2012 and I joined in class on Aug-2012

2. The Bank statement of Swagatika Pattanaik’s account in which Rs6200/- is deposited by one of my own relative from Raipur, CG. From this amount I had given 2 instllments. As rs 4400/-

After that there is not any proof for another 2 installments amount given by hand cash.

Today I ask for receipt but he is not ready to give. According to incharge I have pay extra 2 installments. They are not taking risk and not calling back to that lady faculties Ms Swagatika. I called to Mr Chandan Das regarding this but could not get in touch. I found as switch off. Kindly convey me the above said branch is closed or in running under your organization.

Thanks and Regards
Sarita Mohanty
______________________________________________________________________________________________
Sarita Mohanty
RE: Kindly guide me
3 messages
Customer Care Fri, Apr 19, 2013 at 4:02 PM
To: Sarita Mohanty
Dear Sarita,

As per the telephonic conversation had with you, the concern person Mr. Chandan das will speak to you regarding the below case. You can also contact him on his mobile no:- 9437189446.

Regards,

Karuna carvalho

Aptech Ltd

Customer Care

022-67042355

cid:image001.jpg@01CC1BC4.9E2952B0

______________________________________________________________________________________________
From: Sarita Mohanty [mailto:sarita13492@gmail.com]
Sent: Friday, April 19, 2013 2:21 PM
To: customercare@aptech.ac.in
Subject: Kindly guide me

Dear sir/madam,

I, Sarita Mohanty as a student under ur organization in Bhubaneswar, Bapuji nagar, Odisha since last Aug-2012.

1. I came for Pgdca course but the lady incharge cum faculties Ms Swagatika Pattnaik told me as Pgdca is name changed for Aptech as SA(smart accountant). Fees is rs14850/-.

is it true ?

2. During my admission Rs 4000/- is paid and rest of amount is by installment. Faculties did not provide any receipts or admit card or online registered proof. She told me as she has done everything whatever procedure is there.

3. Up to date I have given admission+installment amount= 4000+8800= 12800/- but there is no receipts for installments.

After 6months the incharge cum faculties left the institute without any information and the branch manager Mr Subhransu Pradhan came to ask for installment receipts whether the faculties is not provided not only me but also some other students.
He asked for proof where the faculties address and institute charge is given by him only. If he will ask students to call back that faculties then what is wrong with students?

4. After 6 months I came to know that PGDCA course is there under this organization. At the same time I demanded to join for Pgdca instead of SA(smart accountant). But The Branch manager Mr Subhransu Pradhan sir forcing to continue SA. But I am not interested. Even I asked for refund of rest amount that also not given.

5. Branch manager Mr Subhransu Pradhan is blaming as I have given amount to faculties Ms Swagatika Patnaik and talked with her so I have to take risk but he is not giving suggestion as he had given charge to her. Today so many students are facing same problem. Its totally fraud.

*Kindly guide me what is the procedure to change my course from SA to PGDCA.

*How can I get back my extra amount paid for SA Course where I would like to take PGDCA.

*How could I be sure for certificate will be issue after my session over.

*whom should I inform for further action

*Is this branch is under your control..

Kindly convey as soon as possible.

My admission branch is
Bapuji nager, Near shisu bhavan squre, Bhubaneswar, Odisha.

Branch manager- Subhransu Pradhan

My name :Sarita Mohanty
Student under above said branch

Sarita Mohanty Fri, Apr 19, 2013 at 4:41 PM
To: Customer Care
Thanks for your quick action

[Quoted text hidden]
Sarita Mohanty Mon, Apr 22, 2013 at 12:17 PM
To: Customer Care
Dear Karuna Madam,

Aptech Ltd, Andheri, Mumbai

As per your info Mr Chandan Das had called on regarding this case.

According to his info..
1. Bapuji Nagar, Near Shisu Bhavan, Bhubaneswar Branch is not registered under your Own Organization.
Illegally they are running this institute through Aptech Computer Education. Since 2011 its registration is banned but Illegally its running without your knowledge how it could be possible? Why you people did not seal the Institute?

2. Through your Organization they are giving Letter Aid and receipts also. But you people are not taking any action. Even whatever the amount they have taken during the session that also they are not ready to refund me. because as per Illegal and they have not given any receipts after taking monthly installments. And the lady faculties Ms Swagtika Pattanaik is not coming even Branch Manager is not trying to call back for solution. So its really disgusting not only for me but also my family members and other students whoever joined in this.

3. In this case I could not blame my family member as per I believed your Nationalize Organization Aptech Computer Education and took admission under your organization. but the organization people are corrupting not only the poor students but also students career.

4. As per my previous info the Branch Manager Mr Subhransu Pradhan is making fraud. The Lady Faculties Ms Swagatika Pattanaik who is recommended by Mr Pradhan and all the address proof is having with him but he is not giving the address and contact no also. He is telling the amount given to her without receipts is my risks but its a joint preplanned by Mr Pradhan to run this institute through Aptech means all the responsibilities is going to Mr Pradhan as well as Aptech Computer Education.

5. After distressed in future if something will wrong in my career and my life then Aptech will be responsible for all.

Therefore I requested to the concerned HOD of Aptech Computer Education kindly take necessary action for this problems. Give a proper solution to refund my money whatever some proofs is there and some loss I am ready to bear as per without proofs with me so. then only I will be grateful to you.

Proofs are as below:

1. Aptech Letter Aid during my admission date and mentioned as Rs4000/- is paid with sign by the faculties cum in-charge Ms Swagatika Pattanaik

Sorry for inconvenience. Last mail by-mistakenly I have mentioned admission date as Aug-2013 but that was July-2012 and I joined in class on Aug-2012

2. The Bank statement of Swagatika Pattanaik’s account in which Rs6200/- is deposited by one of my own relative from Raipur, CG. From this amount I had given 2 instllments. As rs 4400/-

After that there is not any proof for another 2 installments amount given by hand cash.

Today I ask for receipt but he is not ready to give. According to in charge I have pay extra 2 installments. They are not taking risk and not calling back to that lady faculties Ms Swagatika. I called to Mr Chandan Das regarding this but could not get in touch. I found as switch off. Kindly convey me the above said branch is closed or in running under your organization.

Thanks and Regards

Sarita Mohanty

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