asgtool.asendiahk.com/ – Smarttv123.com — regarding not receiving of smarttv123.com octa air tv antenna

asgtool.asendiahk.com/ Reviews & Complaints

Reported By: Vikram Jeet Singh Deswal

Contact information:
asgtool.asendiahk.com/

My Name Is Vikram Jeet Singh, My Mail id. [email protected], I ordered the octa air from smarttv123.com on jan 14 Feb. 2018, till now the product has not been received and the shipment website says the product has reached the local post office but no information after that. Every time i contact the customer care they ask me to wait for one more week, and if i ask for the escalation procedure there is no reply. Please trace the company and help me get my money back…

I had paid money through Dabit card and purchased three octa air tv antenna through advertisement by smarttv123.com on 14/02/18. I had not received the products till now (29/03/18). I had communicated to their customer care but no proper reply. Also i observed similar complaints againt the same company in consumer complaints form. I would like to request you to initiate refund the amount.
Shipment confirmation as follows : Ist Massage to Me.

Dear Vikram,
Thank you for your recent order of our SmartTV123 Octa Air Digital TV Antenna.
Package: SmartTV123 Octa – 3 Units
Amount Billed: 5985INR
This indoor, digital TV antenna is compatible with HD receiver boxes, PC computers, and laptops, making instant access to free TV a breeze. Multidirectional reception ensures crystal-clear reception every time – no pointing necessary. Watch live local news, sport events, and your favorite shows with NO monthly contracts or bills.
Because we ship Internationally, please allow 14-21 business days for delivery.
We are always here to help, so please don’t hesitate to contact customer support with any questions. Welcome to the future of home entertainment!
Many Thanks,
SmartTV123
Contact Us

2nd Mail To Me :-

Product Shipment: SmartTV123 Octa
Shipment Website: https://asgtool.asendiahk.com/
Shipment Number: ASL20180214IN928849
Date Shipped: 2/14/2018
Order: F7F44BCD1D8DB19585258233004088B5

The Courier Shows This Type Of Details :

1. ASL20180214IN928849 Date TimeStatus 2018-02-14 08:27:50 Order received at Fulfilment centre hub

2. 2018-02-21 05:10:09 Order being packed at Fulfilment centre hub

3. 2018-02-21 09:13:10 Order dispatched from Fulfilment centre hub

4. 2018-02-27 00:09:47 Order has arrived at destination country – item has been transferred to local post and will no longer receive further updates

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  1. RAFAEL JACOME OROPEZA

    NUMERO DE ENVIO DE PRODUCTO ASLELE20180424MX1402305. PASADAS 4 SEMANAS NO RECIBO PRODUCTO SMART TV123.
    AGRADECERE DEVOLUCION DE MI DINERO.
    GRACIAS

  2. RAFAEL JACOME OROPEZA

    CON FECHA 24 DE ABRIL DE 2018 ADQUIRI EL PRODUCTO SMART TV123. ME DIERON NUMERO DE ENVIO ASLELE20180424MX1402305. PASADAS 4 SEMANAS HASTA ESTE DIA NO TENGO RECIBIDO EL PRODUCTO. ME GUSTARIA LA DEVOLUCION DE MI DINERO.
    AGRADECERE ATENCION Y RESPUESTA-

    GRACIAS