Bamboo Restaurant, 101 Junction, Near Matha Hospital, Ettumanoor, Kottayam Reviews & Complaints
Posted On: 16/09/2016
Reported By: jaimon panthananiyil
Contact information: Bamboo Restaurant, 101 Junction, Near Matha Hospital, Ettumanoor, Kottayam
Ettumanoor, Kottayam District
The venue was a hotel named ‘Bamboo Hotel’ at 101 Junction near to Matha Hospital, Ettumanoor, Kottayam.
On 15-Sep-2016, since most of the hotels were closed on onam holidays, I had to depend on the above mentioned hotel for dinner which was open around 8.00pm. I ordered 1 beef biriyani which has a price of RS:110 – /- as per Menu board displayed inside the hotel. But at the counter, the cashier asked me to pay RS:120 instead of the price on menu board and when I asked he said the menu board was old. Also he said there were no bills for the paid amount. I paid the asked amount RS:120 fully and told them that its not fair not renewing menu board and asking a higher price.
On Next day, 16-Sep-2016, again since other hotels are closed, I had to depend on the same hotel for dinner. This time I ordered 1 kappa biriyani which has a price RS:80 as per menu board. The order took extraordinary time, and meanwhile I could see one customer had a complaint with cashier saying that there was something bad in the parcel they had given previously. The cashier had just a silly face and the customer left the restaurant without getting proper attention. After a while, I got my order. When i was there for payment, the cashier this time asked RS:95 which was 15 rupees higher than that on the menu board. I asked the reason and with a silly face he again said that the menu board was old. I understand that there is no use to have a talk with them. But when I was about to leave the restaurant, the cashier had commented me in a sarcastic style – ” Come tomorrow also, I will charge RS:105 instead of 80 rupees”. I came back home and thought about it. I can decide not to go there tomorrow onwards but since I have commitment to the society i decided to proceed with official complaint and hence am sending this email.
At a time just ticked 8.00pm, if a native had to face this loot, what will be the situation of a tourist or an interstate traveller or a lady when the clock go past 12 midnight.? Since they are not ready to provide bills for the order, I am confused whether I have to plan something like a spy cam operation for collecting the evidence.. lol!!.. I was keen to know about any law existing in the Indian Constitution to defend this loot and help a common Indian Citizen under this circumstances..
Sir/Madam kindly do the needful.