Byjus – Byjus IAS coaching course

Reported By: Pallavi thumati

Contact information:
Byjus Bengalore
https:// www.google.co.in/url?sa=t&source=web&rct=j&url=https://byjus.com/byjus-head-office/%23:~:text%3DBYJU%27S%2520Corporate%2520Office%2520Address,%252C%2520Bengaluru%252C%2520Karnataka%252C%2520India.&ved=2ahUKEwiUo8Gezrz7AhUCTWwGHevhB04QFnoECAkQBQ&usg=AOvVaw0b6GDgMoswsH6KEt5R6OMp

I purchased IAS course from byjus on 3rd September 2022.I wanted to cancel since day 1 but the byjus team asked me to try their product even though I said I am not interested and i did tried the product and still wanted to cancel their product and asked for cancellation of the product and loan ,for which the byjus team denied and said i had not obeyed 15 days cancellation policy but I mailed the cancellation mail within 15 days and i have proof of that, I got product on 12 oct and then I requested my mentor for cancellation but got no response so I mailed myself on 22 oct again no response..so I mailed again on 28 oct but byjus team denied by saying they got my email after completion of trial period and are not cancelling my course and asking me to pay the loan every month even though I wanted to cancel the product. I kept calling the byjus team and their respond negligently and unsatisfactorily every time… How much time does a mail takes And I am only asking for cancellation and my refund… Please help me. thank u
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