CHROMA – Faulty Device

Reported By: Ketan Das

Contact information:
CHROMA Mumbai, Maharashtra
LG 4K UHDR 43" TV

I had purchased LG 43″ 4K UHDR TV from CHROMA.

Had called CROMA SERVICE CENTER – many a times before warranty was expired,
Their Contact Number: 7207-666-000 phone calls between 25th June 2020 till 15th July 2020 shows “sorry, we are currently running with limited staff”

This is not my problem and multiple calls were logged during this period, I am at no fault and replace my defective Panel. I hope their service center people are intelligent enough – no need to send reminder emails too.

This TV is worth 89,000 Rs and I had faced this issue within 2 years of Use,
now company is not ready to support for defective panel replacement.

—————————————————-

How to file a complaint against CHROMA?

* Go to page
* Write CHROMA in company name section and write your complaint in detail
* Enter your personal information (email will not be published)
* Get refund / replacement / damages from CHROMA.

Leave a Comment

Your email address will not be published. Required fields are marked *