COMPLAIN AGAINST NOKIA CARE ,B.K. ROAD,CUTTACK,ODISHA,INDIA

I have nokia model 1600.I WENT TO NOKIA CARE FOR REPAIR.FOR ONLY SIMPLE PROBLEM AS LOOSE CONTACT OF SIM WITH ITS SOCKET,THEY CHARGED RS 450- .
WHEN I ASKED CASH MEMO/BILL ,THEY TOLD THAT WE ARE PROVIDING ANY CASH MEMO TO ANY CUSTOMERS.FOR GETTING CASH MEMO WHAT SHALL I DO?
ANOTHER COMPLAIN NO–2
ONE OF MY FRIEND BIKASH WENT TO MOBILE REPAIR ON SAME NOKIA CARE CUTTACK.
HE HAS WARRENTY CARD.HIS MOBILE IS ONLY 4 MONTHS OLD.THEY TOLD TO PUT SOFTWARE.FOR SOFTWARE INSTALATION THEY CHAGED RS 200,EVEN MY FRIEND HAS WARRANTY PERIOD.FOR THIS CHARGE OF RS 200 ,NOKIA CARE DID NOT GIVE ANY CASH MEMO.
THIS NOKIA CARE,BAJRAKABATI ROAD,CUTTACK,ODISHA,INDIA NEITHER GIVE ANY CASH MEMO NOR PROVIDE GOOD SERVICES.
WHAT SHALL I EXPECT FROM THIS COMPANY LIKE NOKIA SERVICE IS NOT GOOD.
IT ALSO NOTPROVIDING TAX TO GOVT.

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