16/03/2014 7:20 am
I furnish a copy of mail already sent by me to dejavutrends on 16.03.14 Dear Sam of dejavutrends , As per your mail dated 03.03.14, you have told that the refund of Rs1272/ for the purchase of Samsung Micro SD Card 16 GB 2 pieces from your store on 11.02.14 may takes place from 7 to 10 days.

Please see my mail dated 13.03.14. Since 14 days passed away, you did not care to refund the cost of Samsung Micro SD Card 16 GB 2 pieces to my account till date. If you will not refund the said amount at once, I will go to complaint a case against you on cyber crime as well as complaint a file in consumer court. I expect your reply in this regard in your next mail. This is for your kind information.
Lion B Rajendran

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Details : Mails-recd-sent-Ticket-681872-Dat-from-13.2.14-to-19.03.14
Mails recd & sent to Deja-vu trends Ticket #681872 Ticket Status: Closed Department: Deja-Vu Trends Customer Support Create Date: 13/02/2014 8:15 am

Name: Raj Email: [email protected] Phone:
Subject:Courier details wanted Ticket Thread 13/02/2014 8:15 am Dear Sir, Please send the courier details with AWB No of the following consignment early. Thank you very much. Invoice #100002802 for Order #100008156 Item Sku Qty Subtotal Samsung MB-MSAGA MicroSD 16 GB Memory Card Class 6MB-MSAGA2 Rs1,211.43Sub total Rs1,211.43 Grand Total (Excl.Tax)Rs1,211.43 VAT 5% (5%) Rs. 60.57 Tax Rs. 60.57Grand Total (Incl.Tax)Rs. 1,272.00 With Regards, Lion B. Rajendran, 719 7th Cros 6th Street. Kamaraj Nagar, Kumbakonam-612002 Mobile No: 9443432691 & 9488410772
14/02/2014 12:58 am Abdul Gafoor Dear Sir, Good Morning, As per my records you have order for Samsung MB-MSAGA MicroSD 16 GB Memory Card Class 6. I like to inform you that it will be shipped in 4 to 5 business working days in that Saturday and Sunday is not included. I request you to kindly wait it will be shipped soon. I appreciate your time and patience. Thanks and Regards Abdul
14/02/2014 7:50 am raj Dear Sir, I will wait for 4 days as you requested. Thank you very much for sending reply. Lion B Rajendran With Regards, Lion B.Rajendran, Lions Club of Kumbakonam Host, 324 A2 District, Mobile 9443432691, Landline: 0435-2442729
On Fri, Feb 14, 2014 at 12:58 AM, Deja-Vu Trends Customer Support wrote: 15/02/2014 1:16 am Abdul Gafoor Dear Sir, Good Morning, I apologize for the delay in shipment of your product. As per my records you have order for Samsung MB-MSAGA MicroSD 16 GB Memory Card Class 6. I request you to provide us some more time so that we can shipment the product as soon as possible. I appreciate your time and patience. Thanks and Regards Abdul
15/02/2014 7:30 am raj request, #681872 Recd your mail. I know some time you want to ship this item. Please give me the shipment details within 2 days time since I am waiting for the micro sim card to use the same to my mobiles. Thank you very mcuh With Regards, Lion B.Rajendran, Lions Club of Kumbakonam Host, 324 A2 District, Mobile 9443432691, Landline: 0435-2442729
On Sat, Feb 15, 2014 at 1:16 AM, Deja-Vu Trends Customer Support wrote: 16/02/2014 5:02 am Abdul Gafoor Dear Sir, Good Morning, As per my records you have order for Samsung MB-MSAGA MicroSD 16 GB Memory Card Class 6. I like to inform you that it will be shipped in 4 to 5 business working days in that Saturday and Sunday is not included. I request you to kindly wait it will be shipped soon. I appreciate your time and patience. Thanks and Regards, Abdul
18/02/2014 8:10 am raj Dear Abdul, request, #681872 I have purchased two MB-MSAGA MicroSD 16 GB Memory Cards Class 6 from your store on 11.02.14 for Rs1272/ vide Order No 100008156, Payment ID 23030226 & Invoice No 100002802. I wish to report that since I have purchased this item on 11.02.14, I have not yet received AWB Courier details from you since Seven days passed. When you dispatch the said item to me? Please send the courier details immediately. Thank you very much. With Regards, Lion B.Rajendran, Lions Club of Kumbakonam Host, 324 A2 District, Mobile 9443432691, Landline: 0435-2442729
On Sun, Feb 16, 2014 at 5:02 AM, Deja-Vu Trends Customer Support wrote: >
19/02/2014 6:29 am Abdul Gafoor Dear Sir, This mail is from Dejavutrends.com in regards to your order Order # 100008156
This mail is to inform you that Due to the ongoing sale and our Lowest price guarantee, We have received an overwhelming response on our website. We were facing a backlog on a few products and hence products were not dispatched as per expectations. However our backlogs are now in the process of being cleared. We have kept your order on high priority and hopefully it is going to be shipped as soon as possible. Feel free to replying to this email or calling our Toll Free number 1800 3000 1177 for any clarifications. Thanks & Regards Abdul
19/02/2014 8:00 am raj Dear Abdul, I know your difficulties for the delay to dispatch the said item to my address. I am now in patience & I expect to dispatch the said item Samsung Micro SD Cards to my address early. Please arrange to furnish the courier details of the item to my email id as early as possible. Thank you very much. With Regards, Lion B.Rajendran, Lions Club of Kumbakonam Host, 324 A2 District, Mobile 9443432691, Landline: 0435-2442729
On Wed, Feb 19, 2014 at 6:29 AM, Deja-Vu Trends Customer Support wrote: > 20/02/2014 4:02 am Abdul Gafoor Dear Sir, Good Morning, I apologize for the delay in shipment of your product. As per my records you have order for Samsung MB-MSAGA MicroSD 16 GB Memory Card Class 6. I request you to provide us some more time so that we can shipment the product as soon as possible. I appreciate your time and patience. Thanks and Regards Abdul
20/02/2014 7:20 am raj Dear Abdul, Ok I understand your difficulties But I would not say that you can take your own time to dispatch the said item. I request you to dispatch the said item of micro memory cards as early as possible. Thank you very much for your immediate reply. Lion B Rajendran With Regards, Lion B.Rajendran, Lions Club of Kumbakonam Host, 324 A2 District, Mobile 9443432691, Landline: 0435-2442729
On Thu, Feb 20, 2014 at 4:02 AM, Deja-Vu Trends Customer Support wrote: > 21/02/2014 3:49 pm Dear Abdul, Please send me a reply for my previous mail Lion B Rajendran
21/02/2014 4:09 pm
Dear Abdul, Please send me a reply for my previous mail Lion B Rajendran
22/02/2014 8:14 am Hi Abdul, You did not reply for my previous two mails.Even after 12 days passed, you did not provide courier details for the dispatch of the said product. I suspect that you should not dispatch the micro SD cards to my address. Hence I want to refund me the cost of the said product which I have already paid while I purchased the said product on 11.02.14. Please mail me immediately. Lion B Rajendran
23/02/2014 3:22 am Jahiroddin Sheikh Dear Sir, Good Morning,
As per your conversation, I apologize for the inconvenience cause to you. I would request you to give us some more time to ship your product. We are trying our best to ship your product as soon as possible. Kindly cooperate with us. We appreciate your time and patience. Thanks and regards. Jahir
23/02/2014 8:10 am raj Dear Jahir, I have recd your mail dated 23.02.14. I wish to point out while I am seeing your words that there is no justice in your mail. Since I have purchased Samsung Micro Memory cards 16 GB from your store on 11.02.14, you have not still dispatched the said item to my address. If you could not be dispatched the said item after 12 days passed on from the date of purchasing the product, you please refund the amount.Further No way is going on. Thank you very much. With Regards, Lion B.Rajendran, Lions Club of Kumbakonam Host, 324 A2 District, Mobile 9443432691, Landline: 0435-2442729
23/02/2014 12:00 pm Afza Azmi Dear Sir, Good Afternoon, As per your conversation, I apologize for the delay in the shipment of your product and the inconvenience caused to you. I would request you to please give us some time as we are trying our best to ship the product soon. I appreciate your time and patience. Thanks, Regards, Afza.
24/02/2014 7:55 am Dear Afza, You have repeated the same answer during the last 13 days as below: I don’t want your explanation in this regard. You should refund the amount already paid by me for this product immediately. No more question at all. Bye! Lion B Rajendran
Dear Sir, Good Afternoon, As per your conversation, I apologize for the delay in the shipment of your product and the inconvenience caused to you. I would request you to please give us some time as we are trying our best to ship the product soon. I appreciate your time and patience. Thanks, Regards, Afza.
26/02/2014 7:29 am Dear Afza, You have repeated the same answer during the last15 days as below: “As per your conversation, I apologize for the delay in the shipment of your product and the inconvenience caused to you. I would request you to please give us some time as we are trying our best to ship the product soon.I appreciate your time and patience.” I don’t want your further explanation in this regard. You should refund the amount Rs1272/ already paid by me for this product along with interest in 3 days. If not, I will go to complaint in Ciber Crime against you. Lion B Rajendran
28/02/2014 7:58 am Dear Deja-vu Trends Team, Pl see your tkt #387784 I don’t agree your explanation. The price of Rs1272./ for Samsung Micro sd card 16gb class 6 for 2 pieces is not a low price. We can purchase in this price in more websites by online. More over you did not say that the product would be dispatched by delay of such a period when I purchase the said product from your store. Hence, I don’t want your further explanation in this regard. You should refund the amount Rs1272/ already paid by me for this product along with interest in 3 days. If not, I will go to complaint in Ciber Crime or to consumer court against you. This is for your kind information.
03/03/2014 7:46 am Dear Sam, As per your mail dated 03.03.14, you have told that the refund of Rs1272/ for the purchase of Samsung Micro SD Card 16 GB 2 pieces from your store on 11.02.14 may takes place from 7 to 10 days. I request you to refund the said amount within 7 days & the credit details should be mailed me early Lion B Rajendran
13/03/2014 7:29 am Dear Sam, As per your mail dated 03.03.14, you have told that the refund of Rs1272/ for the purchase of Samsung Micro SD Card 16 GB 2 pieces from your store on 11.02.14 may takes place from 7 to 10 days. Since 10 days passed away, you did not refunded the cost of Samsung Micro SD Card 16 GB 2 pieces to my account till date. If you will not refund the said amount within 2 days, I will go to complaint a case against you on cyber crime. This is for your kind information. Lion B Rajendran
16/03/2014 7:20 am Dear Sam, As per your mail dated 03.03.14, you have told that the refund of Rs1272/ for the purchase of Samsung Micro SD Card 16 GB 2 pieces from your store on 11.02.14 may takes place from 7 to 10 days. Please see my mail dated 13.03.14. Since 14 days passed away, you did not care to refund the cost of Samsung Micro SD Card 16 GB 2 pieces to my account till date. If you will not refund the said amount at once, I will go to complaint a case against you on cyber crime as well as complaint a file in consumer court. I expect your reply in this regard in your next mail. This is for your kind information. Lion B Rajendran
17/03/2014 7:05 am Please see my email dated 13 & 16.03.14 and reply me immediately. If not reply me in a return of mail, I will initiate further action in this regard. Lion B Rajendran
19/03/2014 3:19 am Dear Sir, Good Morning, I would like to inform you and apologies for the inconvenience caused in delay has been occur due to the Ongoing Sale and the Low Price guarantee on our website… As per your requirement of shipment already forward to concern department and request you to provide us some more time for shipment.. As per your above requirement for cancellation first have to co ordinate with concern department and for refund it mainly takes min. 10 – 15 working days in the mean while your product will be done shipment…
Kindly have patience and co operates with us… We are trying our best to ship your product as soon as possible and for more information you can contact our Toll Free Number 1800 3000 1177 … Thanks, Regards, David 19/03/2014 11:50 am
Hi David, As per your team mail dated 03/03/2014 1:38 am, it is told that for Refund takes place from 7 to 10 Business working days. After waiting for 10 days, I have mailed you on 13.03.14 at 7.29 am in which I have point out that Since 10 days passed away, you did not refunded the cost of Samsung Micro SD Card 16 GB 2 pieces to my account till date & I have warned you that If you will not refund the said amount within 2 days, I will go to complaint a case against you on cyber crime. But in your mail dated 19.03.14, 3.19am, you have stated that “As per your requirement of shipment already forward to concern department and request you to provide us some more time for shipment” Please see my previous mails in which I have pointed out that if you fails to refund the amount of Rs1272 along with Interest, I will go to consumer court & file a complaint against you & file a complaint in cyber crime also. Further I have purchased the said item of Micro SD Cards from other online store. Hence I warn you that if you will not refund the said amount with Interest within 2 days to me, I will file a complaint against you without sending any further mails to you. I know that your website is a fraudulent one. Lion B Rajendran