DNA GOA – Poor Service

Reported By: Rohan Kumar

Contact information:
DNA GOA Goa

Hi,

This is UserID – fredrick_dna
Registered mobile no. – 9910080494

I applied for a new Internet connection on the 3rd of August 2022.
The connection and the formalities were completed on 7th August 2022.
The internet worked fine for only two days and there was a problem on 9th August.

I was assured that the connection will be fixed on 9th august itself but today 10th august there has been no communication or any kind of update from your end.

Considering I was a new customer I expected the issue to be resolved quickly and hoped for effective communication from DNAGOA’s end.

I am deeply dissatisfied with the overall experience DNA GOA has provided me with.

Regards,
Rohan Kumar.

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