DSK Toyota Reviews & Complaints
Posted On: 02/09/2016
Reported By: san_bec
Contact information: DSK Toyota
Pune
I have given my Toyota Corolla for service at DSK Toyota Bawdhan center. As per the Toyota Airbag campaign they opened by the dash board and they couldn’t fix the dashboard properly. There was opening thru which outside dust and bonnet light was coming inside. Post that I have taken the car 5 to 6 times to service center to fix the issue. Thy always create another issue. last time they have damaged the CD player and dashboard. photo attached. Most unfortunate is their customer care head and Service dept GM is so unprofessional that they are not even ready to accept the mistake and giving me baseless justification. I have complained at [email protected] (compliant no: TCM0816196094) however the response from them is also very slow. I never expect such service from Toyota and any of its dealer. Not sure why management school still teach TQM. Is this a service of six sigma level?