easygotrip.com – Refund against cancelled booking

I had booked 3 seats of Indigo flight for 18th May 2014 from Srinagar to Mumbai on 29th January 2014 via easy go trip , but had to cancel them due to illness in family . On 6th may 2014 , I cancelled my tickets & got response from easy go trip that my amount Rs.15,723/- will be refunded in 15 days . My Pnr no. of Indigo is F4LGGP & Easy Go Trip Refund Number is A151 .
I have made several mails & calls to them , but no response .
To phone calls , they just say we have noted your number & will call back , but not a single call till now .
Please kindly look in to it .

Details : – EasyGo-Trip

easygotrip_3_6_14_1 easygotrip_3_6_14_2

Refund number:A151
Inbox x
IndiGo Flight 559
May 18-Confirmation #F4LGGP
Srinagar SXR
3:30 PM
Mumbai BOM
6:15 PM

EasyGo Trip
May 12

to me

Dear Sir,
below mentioned ticket cancelled. Refund number A151. Cancellation charges Rs.1800/- per pax..

Company Name: EasyGoTrip(44155066 )
Email: [email protected] Mobile No: 8080144002
Address: EASYGOTRIP.COM ,City:-Panjim
Phone No:

Reservation Lookup
Booking Reference DA441550663849DA BookingDate Wed,29-Jan-2014 05:57 PM Cancelled !!!
Airline Pnr(Onward) F4LGGP GdsPnr F4LGGP Lcc Lcc

Response Pnr(Onward)

Going Out (Srinagar To Mumbai)
Flight From To Departs Arrives Class DepartureDate JrnyTm
6E559
IndiGo Srinagar(SXR) Mumbai(BOM) 15:30 18:15 V014AP Sun,18-May-2014 2 Hr 45 Min

Contact Information
City State Mobile Email
9892560166
[email protected]

Travelers Information
Psgr Title FirstName M.Name LastName DOB TicketNo. FFNo. TourCode
1. MR VAIBHAV MAHESH SHAH
2. MRS JIGNA VAIBHAV SHAH
3. MSTR NEEV VAIBHAV SHAH 03MAY2007

Price Summary
Psgr BaseFare Taxes Yq Psf Udf CF/YR/PHF GST/JN AUDF MISC. PerPsgr TotalFare A.H.C. S.F. ServiceFee
Adult 3050 3991 3650 207 0 0 0 0 134 7041 X 2 14082 Rs 0 73 0
Child 3050 3991 3650 207 0 0 0 0 134 7041 X 1 7041 Rs

TotalFare 21196 Rs

Terms and Conditions
1. We recommend check-in in AT LEAST 2 hours prior to departure.
2. A security search is compulsory.
3. Boarding gates close 45 minutes prior to the scheduled time of departure.Please report at your departure gate at the indicated boarding time.Any passenger failing to report in time, may be
refused boarding privileges.
4. Changes permitted more than two hours prior to departure with payment of change fee and difference in fare if applicable.

Easygotrip Team

(a Unit of Travelmade Easy Online Pvt Ltd)

Corporate Office :Brisa Complex,Shop No,545,Near Somay Resort, Naika Vaddo, Calangute Bardez – Goa. 403516
Call-Center : +91 8080144002
Email: [email protected] web: www.easygotrip.com

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  1. sir, this is nadeem ahmed from kolkata and i have a travel agency under the name of al fiya travels which is the branch office of exito hotels pvt ltd, situated on royd stree, kolkata: 700016. we had made a booking for a customer on the 16/08/2015 from kolkata to delhi from a site called easygotrip.com having its office as mentioned online at Travel Made Easy Online Pvt Ltd ( EasyGoTrip.com ) Brisa Complex, Shop No. 545 Near Somay Resort, Naika Vaddo, Calangute Bardez Goa Goa , 403516 the amount shown on the screen was 5130 and i had booked the ticket via net banking of my company ac. later in the late eveing i received the mail from them stating ” rejected due to unavailability”. after this i mailed them on their email id provided on the contact us page of their site. but till date i have not got any reply from them and neither has my refund come for the amount of rs.5130/-. before taking this step of complaining i tried them many a time of the phone no: 08326516511 but i have got no response from them so i am taking this step to file a complain against them. i pray to you to please see into this issue and avail my refund from them as soon as possible.