eDreams Reviews & Complaints

Reported By: Nadia Rosioru

Contact information:
eDreams
Dubai, United Arab Emirates

austability.com
1) 04 Sept.2017 bought the ticket
2)+971558623063 Nadia
3) the ticket has the wrong date and I canceled it after 10 minutes
4)See the confirmation that I received:
From: Customer Service Team eDreams
Sent: 04 September 2017 16:52
To: Graham Gilkison
Subject: [3016635645] Cancellation confirmation eDreams

eDreams
Dear customer,
We are pleased to inform you that your flight cancellation request has been received.
We aim to process all refunds within 15 days. The amount will be refunded back to the same payment method used in the original booking.
Kind regards,
Your eDreams Customer Service Team

Till now we didn’t receive our money back

Hope to hear from you very soon

Regards,
Nadia
nadia.rosioru@austability, com
+971558623063