Ekart Reviews & Complaints
Reported By: Sarnav
Contact information:
Ekart
I have purchased a collapsible wardrobe through flipkart. Order id OD109898640419902000.This is scheduled to be delivered with in 13th August 17 Sunday. But when I had called the courier service on that day, they couldnt sure about the d.elivery altough having the confirmation of making the delivery. As the day was sunday and my family had a plan of outing, we wanted to know the delivery time.But the courier service provider could nt tell the time .
As usual they reched the delivery destination at that time after we left just before 10 mintues. We have come with in 6pm and called then several time as the maximum time span of Delivery is upto 7pm . But they were not reachable. We request him to make the Delivery on the next day. But they were not sure about it. On the next day we called several time, but they didnt reachable.
Then we called customer care to know the status. But they rescheduled the delivery on 18th with out solving my problem.
We need the delivery with in 14th . That’s why made that order.
Now we want to launch the complaint against Ekart as well as flipkart for my harrashment.
sir, I am glad to inform you that I have received many items through your logistic support. But recently, I received a sms on 01/11/2019 telling me that the courier was unable to deliver me in my given address. How is it that the courier couldn’t deliver in my same address as the previous items could be delivered. I was not even contacted to receive the item. The item was ordered on 23/10/2019. I also got a shipping sms on 24/10/2019 telling me that the item would be delivered by 02/11/2019. I was eagerly waiting for the item to be received. The order id is OD116862057479559000 and the item is K.M Marche High grade Steel spice container. Hope d same mistake will not be repeated in future. Waiting for ur reply n response.