Feathersoft.shop / dresslebel.com – Complaint for refunding my money as Feathersoft.shop & dresslebel.com has sent me cheap, damaged, used & worst material dresses

Reported By: Rutuja Uttam Nimbalkar

Contact information:
Feathersoft.shop / dresslebel.com New delhi

On Instagram I saw clothing sale ad from feathersoft.shop Suit combo of 3 dresses in 999 rupees. So I ordered one of them on 3 November 2023 at 4.34 pm (GMT+5.30). Order number was #DL34335700
They sent me OTP on my messaging app (OTP-969825). The shipping was through Amazon. Yesterday 9 November 2023 at 3.26 pm, I received my order by Amazon agent (+912067325555 PIN :6788)
As soon as I opened the parcel, I was shocked because all the cloths were totally different than ordered ones, having cheap quality, worst material, damaged, used & dirty clothes. Immediately I called back the Amazon agent to return & refund, he said me he’ll not take back once I open the parcel & also he said to check return & refund policy on the link from where I ordered these cloths. So I checked but there was no any contact information given, only mail id [email protected] is mentioned. Since yesterday I sent mails on this mail id to return & refund but no responses from company. I want refund of 999 rupees & return the cheap cloths as soon as possible.
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* Get refund / replacement / damages from Feathersoft.shop / dresslebel.com.

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