Grand Sheraton India Hospitality Pvt. Ltd. – Holiday package/ Hotel bookings

Reported By: Dr. Sunidhi Shreya

Contact information:
Grand Sheraton India Hospitality Pvt. Ltd. New Delhi
https:// grandsheratonindia.com/benefits.html

In Jan 2022, I purchased a Sheraton Holiday Package (Executive Package Form No. 19970202) for ₹94,000 (5-year membership). So far: • Promised vouchers never issued • Booking attempts unsuccessful • Customer support delayed or unhelpful Despite numerous emails, the issue remains unresolved. I received a reply on 26 Nov 2025 asking me to contact a relationship manager at a number that is never reachable. I hope the team at Grand Sheraton India reviews this and provides a fair resolution. Documentation available if required.


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