https://www.faasos.com/ Reviews & Complaints
Reported By: JITENDRA KUMAR
Contact information:
https://www.faasos.com/
https://www.faasos.com/
PATHETIC SERVICE EVER EXPERIENCED – CCN-223441 & CCN-223416 : –
BIGGEST JOKE OF SERVICE EVER SAID BY YOUR CUSTOMER CARE EXECUTIVE ” WE DO NOT DELIVER FOOD WHAT IS SHOWN IN PICTUERS OVER THE WEBSITE”.
YOU SHOULD CHANGE YOUR NAME FROM FAASOS TO “””FAKOS””””. You are fake people.
Never buy any food from faasos. Quality is very poor. Customer service is very poor. They did id not resolved the problem of above complaint number from last 20 days and They say that resolution will be provided in 24 hourds.
After logging complaint through call they said to email them. And it has been seven days where my concern is still not resolved.
Below is the email what I done to customer care:
Hi,
The order id is 5645136 and registered mobile number is 9540358147.
On Tue, Jun 13, 2017 at 9:21 AM, Faasos CRM wrote:
Dear Jitendra,
Apologies for the inconvenience caused. please share your order ID & registered contact number to look into it immediately.
Regards,
Team Faasos
(Rupesh)
On Mon, Jun 12, 2017 at 11:44 PM, Jitendra Sharma wrote:
Hi,
I placed my order on 30 May 2017. It was an incomplete order as shown by a picture on the website.
However, I placed a request for cancellation and both customer care and store at Vasundhara confirmed to pick the order back.
I spoke to the senior at the customer care that day and he confirmed my cancellation request.
I called 15 times to your customer care and every time they said that within 10 mins person will be at my place to pick the cancelled order.
Still the complaints are not resolved yet.
Regards,
Jitendra Kumar
Contact: – 9540358147
—
——————
Regards,
Team Faasos