JANAGAL EXPORTS PRIVATE LIMITED – ABOUT MY INSURANCE POLICIES

I AM A BIG CLIENT OF YOUR BANK.MY LOAN A/C NO.S ARE CF8431780, CF8431963, CF8431910. THESE LOANS ARE AGAINST MY INSURANCE POLICIES. I HAVE PAID A LARGE AMOUNT OF YOUR LOANS. BUT NOW MY MANY INSURANCE POLICIES HAVE MATURED LAST MONTH AND I WANT TO ADJUST MY THESE LOAN ACCOUNTS WITH THE AMOUNT OF POLICIES AFTER MATURITY.
BUT NOW NOBODY TAKE ANY RESPONSIBILITY AND INTEREST IN OUR CASE. SO,PLEASE TELL US, WHAT WE CAN DO ?
IF YOU ARE NOT TAKE ANY ACTION ABOUT OUR COMPLAINT, THEN WE WILL TAKE LEGAL ACTION AGAINST YOUR COMPANY. OUR MOBILE NO. IS 09988299693.