Hi,
It really painful experience with kotak securites today on brokerage charged without any prior notice and any kind of intimation.
I have the brokerage slab of 0.03 Rs for intraday and 0.30 Rs for delivery trading. Surprisingly today I got the contract note for Rs 21 for both intraday and delivery trading without any prior intimation.
Please look in to this issue and reverse the extra amount deducted, I had a spontaneous relationship with Kotak Securities but if such kind of experience will happen then I have to think about the further relationship with Kotak Securities.
You cannot charge such a brokerage value without any prior intimation..
Hi Anshul,
We would like to understand the matter and address your concern. Kindly share your client id and contact details with us at [email protected] so our customer care executive can get in touch with you.
Regards,
Team Kotak Securities
I experienced the same thing. Without notification, they started charging very high brokerage. And Rs 21/- per order on an intra-day trade is too high. At brokerage rate of 0.02%, I have to trade for Rs 1 lac per order in order to match my earlier rates. I am a retail investor, not at all a feasible proposition for me. If this continues, I’ll have to say goob-bye to Kotak and find other alternatives.
Dear Mr. Singh,
We request you to share your client id and contact details with us at [email protected] so our customer care executive can get in touch with you and address your concern at the earliest.
Regards,
Team Kotak Securities