Medi Assist India Reviews & Complaints

Posted On: 01/09/2016
Reported By: prerna10

Contact information: Medi Assist India
www.mediassistindia.com
New Delhi

This is with regard to policy no. 272900/48/2017/5789 in the name of Mr. Inder Khurana.
We took a cashless claim dated 28-08-2016 in the name of Mrs. Ranjana Khurana for the surgical management of fracture in right arm.It was approved for Rs.1, 04683 instead of Rs.1, 18, 820.I wish to know the reason for that as for the approval complete amount was sent from the hospital.Let me know the reason for delay in approval of claim as well, it took 8hrs that day for approval of claim at your end even when your tat is of 4hrs.this was actually a pathetic experience from your end.I had to have follow ups and to be at calls with your customer service executives for the whole day for this purpose and even then the response was not satisfactory.
i need a proper explanation for less amount of claim approved as well as need cashback of rest of the amount pad by us to hospital authorities.
Kindly take note of it and reply asap.