Paytm – They send a bunch of papers instead of mobiles

I am Sivasakthi I have ordered one mobile phone.forme k09
Worth of rs 688.
But when the parcel came I open get shock that they me a bunch of papers in that parcel. I got through speed post I asked them they said you should complain to the company only.
But I am trying to contact the patym customer care all the time the no were busy. My order I’d is1169632232.
Kindly help me
Regards
Sivasakthi
09600779668