Pigeon Reviews & Complaints
Posted On: 20/09/2016
Reported By: Gargy Mukherjee
Contact information:
Pigeon
Pigeon customer service
Name- Gargy Mukherjee
Place- Palava, Kalyan Shil Road
I bought a pigeon sterilizer on 6th July 2016 for my baby. It stopped working 2 months later. I lodged a complaint and I was told that technician will come within 48hours. 1 week passed, i did not get any service. I was told Mr. Mahendra (+919819495827) from mumbai will help me. He gave Mr. Shyam Sundar’s contact +918424046459 who was supposed to deliver the replacement today. He called me and said he cannot deliver because it is raining. He can deliver when rain will stop. I got this answer from a person during rainy season.
My question is does pigeon services not operate during rainy season?
I told the urgency of the product, he was not ready to listen. I was told to collect tge product from their distributer in dombivali. This was not possible for me as I am alone with my infant at home. Still he was not ready to listen.
Pigeon product might be good but their customer service is horrible.