Reliance Communications – Reliance Wrongly charging and raising bills

Reliance Communications Reviews & Complaints

Reported By: Himjal

Contact information:
Reliance Communications

I activated the plan of Rs.1600/- + taxes (4 month advance payment) as the lady from Reliance care called and informed about the plan of free outgoing/ incoming on any network Local, STD as well as on roaming + 20gb / month data free.
Initially I was glad and infact was recommending Reliance to my friends and families. I took the offer on 2 of my numbers. But, suddenly, I receive a bill in which they asked me to pay for the calls on both the numbers.
When I raised the matter with customer care, they informed me that the call charges are 0.25p/ min for all calls and sms with 20gb data. This is unfair from Reliance and now they are Not even ready to refund back my amount. I hope the issue is resolved amicably at the earliest with Reliance waiving off the call charges on both the nos.

Regards

Himjal

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