Savaari Car rental – extra kilometres charged

Reported By: Vishal Athawale

Contact information:
Savaari Car rental
Pune, Maharashtra

Booking ID : S0920-4574090

Cab booked from Pune to Nagpur on 12th September : Boarding time was 06:05 AM , Boarded the cab at 06:40. Driver offered to take the cab via short route to Nagar Highway. I agreed. Around Ranjan Gaon I noted there might be issue with Kilometer calculation, I mentioned this to driver he said its know issue. One can not believe google map for kilometer calculation. Took 3 breaks of 10-15 minutes in between and at Amravati a break of another 15 minutes. Driver was driving slow purposefully, mentioned this to him several times throughout a journey but he kept driving at slow speed. Because of my mistake we have to drive around 13 KMs extra. So overall as per google this trip was traveled for 724 KM + those 13 KM extra so not more than 740 KM. But final reading on drivers odometer was 799 KM, Company has already charged me 355 for driver charges and later on as the trip ended after 10 PM hence driver also charged me 250 Rs/-. I have raised this issue with company on email but they shared this issue with driver and driver had offered me to pay 1K to close this matter. But I wanted my refund from Savaari car rental hence I talked to them and asked for it. But now company is saying that there is no wrong with the trip and all the kilometers were calculated precisely. Driver is failing to produce trip details on company provided app. But still Savaari car rental favouring cab driver. All i want it refund for those extra kilometers and 250 charges for driver I have paid because driver drove the cab slow on purpose.

—————————————————-

How to file a complaint against Savaari Car rental?

* Go to page
* Write Savaari Car rental in company name section and write your complaint in detail
* Enter your personal information (email will not be published)
* Get refund / replacement / damages from Savaari Car rental.

Leave a Comment

Your email address will not be published. Required fields are marked *