SBI RAHARA STN ROAD BRANCH – INHUMANE & MIS CODUCT BY BRANCH STAFF

SBI RAHARA STN ROAD BRANCH.
42/K- I.C. ROAD (STATION ROAD), P.O. RAHARA, WEST BENGAL

Dear Sir, I Shirsendu Sarkar, a SB a/c 31707685027 holder of this branch, went to withdraw cash from branch on dated 17th sept. 2013 but in spite of collected token no-182, I was being denied to get call from cash counter whereas the latter appeared customers were successfully drawing cash from counter. When I asked the reason then the cashier told me, as they were atm card holder so, they had authority to get first and she advised me if any objection I had, better to talk with BM. As during that period BM was not available a person identified himself as branch messenger shouted and told it was the rule and when I asked where it has been noticed then he told me, better submitted written application to know the procedure. Then he asked my name, and as soon as I disclosed my identity, he was deliberately making false and defamatory allegation me inside the branch in front of fellow customers and my repeated request to restrain him from making such statement went in vain. He told, I had every rights to inform the fellow customers whereas hardly I could recall I had lodged complaint against any branch staff earlier. So, stringent action has to be taken against the person. Moreover, when I went to cash counter, then the cashier told me, your number has been called and better collected token again but I was being denied cash withdrawal. It was undoubtedly deliberate attempt to harass me inside branch premises. Kindly view the attachment also without any action till date. When even I talked to RM RBO3 briefing entire issue over telephone, he also suggested me to ignore but was not ready to take any action. Kindly view the attachment also where I brought the issue to BM & RM RBO3 but no action yet. It is appeared that issue is trying to be covered under carpet. If SBI notice hoarding that Banker to every Indian then why it is not reflected in ground reality and it is not the single or exceptional case. Lot of such cases are going on but no such action from higher authority also. Trust I will get justice.

SHIRSENDU SARKAR
Address : NEW GOPALPUR, PO-PRITINAGAR, DIST–NADIA,

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