I had foreclosed my Trade Loan (Agreement No. 1740/10 dated 10.8.2010) with Shriram City Union Finance Limited on 10.11.2010. At the time, the balance of interest payable as per the terms of the loan agreement was only Rs.10900/-. However, the Company insisted on my paying a further sum of Rs.20000/- towards “full and final settlement” (as per their Anna Nagar branch letter dated 3.5.2011). I had paid this unwarranted extra charge also vide the Anna Nagar, Chennai Br. receipt no. 511365 dated 9.5.11. However, till date the Company has neither returned the unused PDCs nor issued me the No Due certificate despite my regular and frequent follow-up. I had registered a compliant on the Company’s website on 20/8/2013 requesting a response on my phone / mail. Since there has been no response to even that I am posting my complaint on this public forum.