siyaramfabrics.com, Online clothing fraud website Reviews & Complaints

Reported By: Pradnya

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siyaramfabrics.com, Online clothing fraud website

Hi, I have purchased combo of 3 designer Lehengha from siyaramfabrics.com.As they mentioned in their website its their annual sale. On 11th of April 2017 i got parcel from them. Its cash on delivery that is why i have paid Rs.2074 /- to the delivery person. i saw the product and shocked its very cheap quality material and different.then i called on 9104219971.some lady has received the call and when i complained about it she is talking very arrogantly ,childishly.she said she is on holiday so that she could not do anything and she said send photos of product received on the whats app of same number ,some one another lady is handling their whats app. As she said i have sent the photos and someone has replied to me you want product exchange or refund.then i said send me correct product if quality of product will mismatched then i want refund.they said okay.but after that no one has replied about that.even did not send any apology email.On 29th i called them again that lady said give me reminder tomorrow then i will send email about refund or exchange. Today again i called that time same lady is on phone she is talking very arrogantly,not able to listen customer complaint.giving answer very casually.she said i am on holiday i am not responsible.on their website only 9104219971 this number is available for contact.on facebook always i they advertise about their sale and products etc..in photos that products are very attractive so that so many people will go for purchase.I also commented about that on the facebook on their page but they blocked comments ,another people view who like there photos or interested to buy. so that i could not alert other people about their fake website. even there return policy is not acceptable. I do not know what should i do now.