Reported By: Ankita Choudhary
Contact information:
https:// staranddaisy.in Ghaziabad
Ordered a high chair for my baby from Star and Daisy. They delivered a damaged product. I raised a ticket on their support channel but they didn’t raise the return request nor agreed for a store credit or refund. After multiple chats they said they are sending the part which is missing but it doesn’t even fit the product. The chair was scratched and used when it was delivered. It was brought to their attention as well but nothing was done. They keep on pushing the product to the customer without even hearing the grievance or main problem. They shut down the ticket after saying it was resolved without any resolution. Khushi and Manvi were two support staffs with whom I had this chat with and they provided nothing but kept on writing utter nonsense of how valuable customer are to them which ofcourse this company does not believe in.
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