Star CJ online shopping product mismatch

Hi, Myself Dushant Jawalkar and I need to register complaint for Star CJ online shopping . Few days ago I ordered micro-oven model number: C23J101 and I received delivery of wrong product after two days. For which model number is G26K101 and market cost is less than product I ordered. So product they delivered is different and lower grade compare to product I ordered. I registered complaint on same day and customer care guy told they will replace it within 2 days. Now it’s almost a 3rd day and they still not taking follow up over my complaint. Now that micro oven is still untouched and I am waiting for replacement and even customer care team not providing satisfied answer over that. I need to raise complaint against this as this is highly not acceptable and big fraud to the customer. Order number for product: 20131019041956 I need this issue to be resolved and also need to suggest everyone please do not go for star CJ unless and until you don’t have any other option. Regards, Dushant Jawalkar Mob:8149001782

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