Subscriber Id – 1112054141

This is the 15 th day with no signal on TV. No channels working.

Call center is unreachable. No technicians visited. My 3 previous requests also closed without any resolution. They close down the request immediately after it is opened. Customer would not why.

SR0904151351121
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They have kept the last requests open now but w/o any resolution.

Would have called 20-25 times. Got through 2 times in all these days. Both times I was promised that resolution will happen in a day. Nothing happens. SMS and missed call to the specified numbers many times. Again nothing.
4 days back got a call from some technical person who said they do not serve in my side of the city so they are returning the request back to customer service. Apparently Tata Sky does not know where the customer is located.

God knows what upgrade they are doing. With so many upgrades their satellite would have reached Mars by now.. They never informed anyone about the upgrade and the possible time that it would take.
There are 6 other Tata sky connection in my building. They are not facing any problem. I also had pre paid 2 months rental.

I am appalled at their arrogant and pathetic customer service. Have never faced such issues with any other utility or service provider. They just do not care. These are exactly the kind of company who should be dragged to consumer courts.

Please discontinue this fraud of a service and return the remaining amount and the amount for dish and set top box.