THE SMOKE SHOP, 183A, SAINIK FARM, NEW DELHI 110062 – TOOK PAYMENT IN ADVANCE DID NOT DELIVER

Reported By: KAKOLI BANERJEE

Contact information:
THE SMOKE SHOP, 183A, SAINIK FARM, NEW DELHI 110062 DELHI
www.smokeshop.co.in
Order Id – 656596474

On 9th November 2023 I ordered a carton of cigarettes online from THE SMOKE SHOP www.smokeshop.co.im and paid Rs.1761.50 via UPI to Dukan. On 17th Nov, when I had still not received package, I checked Tracking status sent by shiprocket. It showed PICKUP EXCEPTION, ORDER IS UNDER PROCESSING. On checking the Order on smoke shop site, it showed as DELIVERED! I have sent email to the address given on the site but received no reply. No contact number is given. Please help me get refund. I have attached image of order and tracking details.
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