TRAVEL PACKAGE FRAUD

I WAS COMMUNICATED MY AN AGENT TROUGH SBI CREDIT CARD OFFERING A TRAVEL PACKAGE. CONSIDERING MY ORAL CONSENT I WAS CHARGED RS. 7999/- ON MY CARD AND NEVER RECEIVED ANY OF THE PROMISED FEATURES. ONE OF THE MOST DISTURBING EXPERIENCES I EVER HAD. I HOPE IT IS RESOLVED AT THE EARLIEST TO FORGO FURTHER INEVITABLE ACTION.