voonik Reviews & Complaints
Reported By: Yeshie
Contact information:
voonik
voonik.com
i had ordered a number of items of voonik but this is an untrustworty place to shop. All my items except for one had arrived but the quality was despicable. Some items were stained and some looked nothing like the pictures on the website. I complained to voonik and someone called bala was meant to refund me for the item i did not receive and also reimburse me for the stained items. I was prepared to give them another chance after they had sorted out the issues with my first order but nothing has yet been done and it is over 6 months that I have been waiting. This is a company that should be shut down as they are untrustworthy & real cheats. Very disappointed & would never recommend this site. Very dodgy. They have even blocked me from logging in . Why???
Hi Yeshie,
We sincerely regret the experience you have been through. Please share your order number and contact details at [email protected], we will get in touch with you and resolve the issue at the earliest.
We assure you that what happened in your case is not the typical of Voonik’s level of customer service. We value your relationship with our company. Hope to serve you better in future.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on 08066667777 or [email protected].