Wendy’s International / The Wendy’s Company Reviews & Complaints
Reported By: Nacho Salsa Bachata
Contact information:
Wendy’s International / The Wendy’s Company
Dubai, United Arab Emirates
wendys in al saqr tower. dubai.
I ve been going to this place twice a week, for the last 2 years approx. Not anymore since last month.
There are 2 cashiers there, Dasha and Mary, both never look at your eyes when serve you, never use please thank you or even you are welcome when you tell them thank you, this is not a good service, but still is not that bad.
the worst part, when I order something to Dasha, she starts to speak to Mary in another language I don’t understand, and both look down and laugh, I cant guarantee they are are saying something about me because I already raised a complain to the supervisor, who told me they had already problem with them.
Still, not that bad, the thing that really bothers me, its that I always order my burguer with extra tomato and with no ketchup, no matter how many times I say it, they NEVER tell the guy in kitchen this info, so of course I always get a regular burguer, and had to go to the stand away so they tell the guy in the kitchen, and wait again.
Still, when this is done, I always say thank you, and Dasha never even replies you are welcome.
Even with the bad service (I would say on purpose) I am still polite and she is always rude. the rest of the staff, amazing, extremely helful and happy.
I already told the supervisor (very helpful too) but still nothing has changed and I am not going there ever again when I see Dasha or Mary is attending.