Hi,
I have placed 3 orders ( Order Nos. S80555876, S80555905 & S80555952 on August 21, 2014 . The payment made through my net banking from Kottayam, Kerala. I contacted more than 10 times through mail and tried to contact over phone also. Once they said there is no courier service to this area ( Kottayam, Kerala ) Then on Sep 10th, Whaaky sent a mail to me stating that they are trying to send it through India post. But till this time i have not received the product or made any refund. So what is the next procedure???
Dear Customer,
We @ Whaaky value each and every relationship and are committed to providing an excellent experience. We apologise if u have faced a problem, but we assure you that we will solve the same at the earliest. You will receive a mail from [email protected] at the earliest.
Caution : Please be aware that Whaaky never asks for your personal bank details like Password / Pin etc. Also, beware of hackers who tend to call from Whaaky and claim these details. Some of the phone numbers from where customers are receiving spoof calls are 8737031458 / 8884541915. This is for your information. Please refrain from giving your phone numbers in the forums so that you don’t receive any such calls.
Thanks and Regards,
Your friends from Whaaky