Reported By: Amarendra
Contact information:
Zig-to-zeg.myshopify.com
I have placed two orders #1252 and #1253 on 11th October. They sent an email saying that the order will be delayed due to covid-19. I was surprised on seeing this email but I waited two days to see if they give any updates.
Today, I tried to contact them via phone but it is switched off. Then, I dropped an email but it is bounced back. Then, I saw in the Google that it is a fake website. During the order, they have deducted money from my account via Payu to the account named “ROMIL VINUBHAI KOKHANI”.
I request Govt to please take action against this fake company and refund my amount. First of all, I request that this company should be blocked so that other people will not put any orders.
It is surprising to see these kinds of people are cheating like this. From the order number, it looks like they have cheated more than 1000 people by this point of time.
Reply from this company is as follows:
Zig-To-Zeg
Thanks for reaching out.
As a precautionary health measure for our support specialists in light of COVID-19, Usually it takes 5-7 day but because of COVID-19 it may take longer than usual to deliver your order.
You’ll hear from us as soon as we have an update, so you won’t have to do anything else. We appreciate your patience.You can find the order ID for your conformation in previous email’s subject line.
In the meantime, please feel free to check the Help Center for answers to your questions.
Sincerely,
The zig to zeg Support Team
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