Reported By: Ankita
Contact information:
https:// www.aachho.com/ Jaipur
I am extremely disappointed and frustrated with AACHO’s service and policies. I purchased a product for my Diwali celebration, spending around ₹3500. First, it wasn’t delivered for over a month. Despite calling multiple times and raising several emails, your team failed to respond or provide a clear update. After more than a month of waiting, the order was canceled, and instead of refunding my money, I was issued a credit note. Why should I, the customer, suffer for your failure to deliver? And to make matters worse, the credit note had a ridiculous 90-day expiration period. This feels like a blatant way of holding on to my money and forcing me to buy from you again.
When I reluctantly used the credit note to order a second product, which cost ₹4500, it arrived in terrible condition—poor quality, wrinkled, and completely unfit for the price. To add insult to injury, I was told that exchanges are only allowed for size issues, not for quality concerns. What kind of policy is this?
AACHO is nothing short of a scam. You can’t deliver products on time, refuse to refund money, and don’t allow exchanges for defective products. How is this even a legitimate business? Buying anything from AACHO is a guaranteed loss for the customer. I regret ever trusting your platform and would warn others to stay away.
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