ADCB / Abu Dhabi Commercial Bank Reviews & Complaints

Reported By: Faresh

Contact information:
ADCB / Abu Dhabi Commercial Bank
Dubai, United Arab Emirates

I applied loan three months before and after 1.5 months, I received a portion of loan to cancel loan with ENBD and credit card with RAK bank. On 21- 05- 2017, submitted clearance letter to ADCB. Also submitted salary transfer letter 3 weeks before. Still I didn’t receive hold amount. When I called customer care three times, they told me you would receive call in 48 hours and now 5 days after that. No one is called. Now I lost belief in ADCB customer care. I called the sales person in ABCB karama, he is saying, you would receive money today, don’t worry… Now its seventh day, he saying the same thing. I think he doesn’t know any other word. It’s just frustrating to wait for long after submitting the all the documents. At least I need to know why ADCB holding the money. Please release my hold amount as early as possible.