ADCB / Abu Dhabi Commercial Bank – Uncalled behaviour

ADCB / Abu Dhabi Commercial Bank Reviews & Complaints

Reported By: Mitha DSouza

Contact information:
ADCB / Abu Dhabi Commercial Bank

I have been using ADCB credit card since 2010 & since i was paying all my dues on time during the renewal of my card ADCB offered me a titanium card and also increased limit.
In March 2017 i received a message that there was an outstanding of Dhs 4.42/- on the card. Since the amount was nominal i thought i would merge it with my next transaction payment. I was trying to purchase an airline ticket in May but the card didn’t get through. When i called customer care they told there was an error in the Airlines website. Now when yesterday i tried to swipe my card in 1 of the shops the transaction didn’t get through. When called customer care they told i need to visit a branch n what do i get to know…the COLLECTION DEPT has cancelled the card for not paying Dhs 4.42/- when they have extended me a limit of over Dhs 5k. UNBELIEVABLE. I don’t think moving forward any of my family/friends would subscribe to ADCB. People out there be aware.

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