AirCosta – Flight cancelled by Airline but amount not refunded

AirCosta Reviews & Complaints

Reported By: KetanRajyaguru

Contact information:
AirCosta

Dear Team,

I have booked my ticket with Air Costa on for Ahmedabad to Bangalore on 28-Feb-2017 for travelling to Bangalore from Ahmedabad on 05-Mar-2017, they have booked by ticket not immediately within 48hrs they have cancelled the flight stating that there is some operational issue, imagine how would I schedule my travel if airline do such things any that ok but then they have reschedule my flight from 5-Mar to 6-Mar without giving me any other option that also ok but very next day they informed me that my flight is cancelled and will process the full refund.

but till today the refund in not processed, when I try to connect customer care it always keeps busy and there is no agent available to take my call which is really ridiculous. how can they do such things to their customers

Please help me to get my refund ASAP.

Flight Details :

Passenger Name : Ketan Rajyaguru
Travelling to : Bangalore from Ahmadabad
Travelling Date : 05-Mar-2017 which was rescheduled on 06-Mar-2017
Ticket Booking Date : 28-Feb-2017
Flight Cancelled date : 02-Mar-2017
Refund processing confirmation mail received on : 02-Mar-2017
Ticket No ( PNR No ) : 02T4GK
Ticket Amount ( Refund Amount ) : Rs. 5835/-

Flight No : LB614 from AMD – BLR at 18:35 hrs.

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