Amazon India – rescheduling delivery on their own

Reported By: Diksha R.M.

Contact information:
Amazon India Mumbai
https:// www.amazon.in/

I bought a product from Amazon India. Initially everything looked fine. The product arrived from Haryana to Pune in just 4 days.

However after the product reached the final delivery station, it was showing out for delivery, but for next 2 days they did not deliver. It’s unclear what went wrong.
Then I called customer care and they again rescheduled the delivery. Ironically I got an email that ‘as per your request we have rescheduled delivery’…This is wrong, I never rescheduled the delivery, amazon team failed to deliver in stipulated time and hence I had no option but to ask them to deliver me on a farther date.

Despite they have not delivered the product.
This is a bulky item and unfortunately a poor logistics management by amazon and their contractors.

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