About the 10 of June 2011 I had gone to the Angel brokers office in Jayanagar, Bangalore for some trading advice and if they could help me with my trading and met the manager of this branch office She seemed very helpful (looking back it was all an act to make a sale) any way she gave me a lot of hope and told me that If I would invest Rupees Two lakhs and would also subscribe to a pre-brokerage plan of Rupees 1, 75, 000, (She did not make me aware that this was not refundable)she would provide me with a personalized “Fund Manager” who would help me to trade the Nifty and assured me verbally with this particular Fund Manager I would be able to easily earn an average of Rupees 8-10, 000 per day, To me that sounded real good. I am aware of the risk of trading and therefore discounted the profit margin projected by 50% and think that there must be some weight and truth in what She said as 1. She was representing a Leading Indian Broker with a very highly rated reputation. 2. She had promised me a dedicate Fund Manager with over 15 years of experience. So I decided to take a calculate risk and place my trust in a Reputed Brokerage concern. On the 15th of June 2011 I went live with the scheme mentioned above, and all went well with the “experienced” Fund manage declaring to me that I had made a profit of 5000 or 7 000 at least 3 to 4 times a day for till about 21 of June 2011 (One working week) but the was a crash in the Nifty on the 22nd and the lost about 200 + points My holding with the advice of Fund Manger was about 20 lots (1000 units) meaning that my margin money was short by Rupees 2 lakh and My manager advised me that I would need to deposit another 2 Lakhs to safe guard my Nifty Shares from square off and that I would have to do it by the 10:00 AM of the 24th of June 2011, I made an online bank Transfer and received a confirmation from The Angel brokering website that the funds were received by them at 6 AM on the 24t of June 2011. But that did not prevent Angel Brokers liquidation team to square off the 1000 shares at 11 AM. The Bangalore circle Regional Manger expressed his regrets and it admitted verbally again that this should not have happened and tit was Angels blunder in not communicating in time with concerned department. End results I lost 2 Lakhs from this one transition. While if the Shares were not liquidated then I would have gained by nearly 225 points per share just a 36 hours later. To make me even more bitter is that I was going through an old Angel statement and discovered that Angel had not refunded my unused brokerage of 1.56 lakhs ( I had just used 15000/- of the 175000 deposited) so I queried the same whit Angel and got this Cold reply from them:- [email protected] Nov 29 (3 days ago) to me Dear Mr. Imam Greetings of the day. This is with reference to your below mentioned mail dated 29/11/2013. Please note that your account was activated for subscription based voucher dated June 15 2011 for Rs. 175000/- hence it was the voucher denomination. We have not taken any deposit for the activation for subscription based scheme. As per the agreed terms and conditions for subscription based scheme please note that, in case you renew your account for subscription based scheme on or before expiry of card, the remaining balance will get carry forwarded to your new card. In case of renewal after expiry, the unutilized amount will get forfeited. Thank you for giving us the opportunity to serve you. Best Regards, Ankita Gagwani Executive – Quality Assurance Angel Broking I www.angelbroking.com
© 2025 Consumer Complaints Forum, Contact us via E-mail
Dear Mr. Imam,
Kindly note that your account was running in debits hence the position was squared off in NSE segment to recover the dues with intimation.
Any debit lying in your account needs to be cleared within the stipulated time frame. As your debits were not cleared hence we were constrained to square off the proportionate shares from your account. As per regulatory guidelines the brokers are required to square off client’s position by T+7 days on non-payment of debit by T+ 6 days. Further please note that we have credited Rs. 151,098.53/- on 06.12.2013 in your ledger for subscription based scheme.
Kind Regards,
Angel Broking